Effective Date: 1 January 2026
Online Sanik Canteen (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our users (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Online Sanik Canteen mobile application and related services.
By using our app, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following personal information:
Name
Mobile phone number (used for OTP-based login)
Delivery address and location details
Order history and preferences
We collect location data to:
Show nearby stores and services
Enable faster and accurate deliveries
Filter products and rentals based on your area
Location access may be:
Precise location (GPS) when enabled
Approximate location based on network
We may collect:
Device information (model, OS version)
App usage activity (pages viewed, actions taken)
Log data for performance and error analysis
We use your information to:
Provide and improve our services
Process orders and rental bookings
Deliver products to your doorstep
Enable secure OTP-based login
Show relevant nearby stores and services
Track orders and send delivery updates
Manage referrals and reward credits
Respond to customer support requests
We do not sell or rent your personal data.
We may share information only with:
Delivery partners (name, phone, address for delivery)
Local stores and service providers for order fulfillment
Service providers (hosting, analytics, SMS/OTP services)
Legal authorities if required by law
All third parties are required to protect your data.
We take reasonable and appropriate measures to protect your data, including:
Secure servers and encrypted communication
OTP-based authentication
Restricted access to personal information
However, no system is 100% secure, and we cannot guarantee absolute security.
You can:
Review and update your profile details
Enable or disable location access through device settings
View your order history anytime
Request account deletion by contacting us
We retain your information only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements
Online Sanik Canteen does not knowingly collect personal information from children under 13 years of age. If such data is discovered, it will be deleted promptly.
Our app may contain links to third-party services. We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time.
Changes will be effective immediately upon posting the updated policy in the app.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: support@onlinesanikcanteen.com
