Effective Date: 1 January 2026
Welcome to Online Sanik Canteen (“App”, “we”, “our”, “us”). These Terms & Conditions govern your access to and use of the Online Sanik Canteen mobile application and related services.
By accessing or using the app, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the app.
Online Sanik Canteen provides a platform to browse products, place orders, book rental services, and receive doorstep delivery from nearby stores.
You must be at least 18 years old to place orders or use rental services.
You agree to provide accurate and complete information during registration and usage.
Login is provided through secure OTP-based mobile authentication.
You are responsible for maintaining the confidentiality of your account.
Any activity performed through your account is your responsibility.
Product availability, pricing, and delivery times may vary based on location and store availability.
Orders once placed cannot be modified and may only be cancelled as per our Refund Policy.
Online Sanik Canteen reserves the right to cancel orders due to unavailability, pricing errors, or operational issues.
Prices listed in the app are determined by individual stores and service providers.
Payments can be made through available digital payment methods or cash (where applicable).
Online Sanik Canteen is not responsible for pricing changes made by vendors.
Delivery timelines are estimates and may vary due to traffic, weather, or store delays.
You must ensure availability at the delivery location.
Failed deliveries due to incorrect address or unavailability may result in order cancellation without refund.
Rental bookings are subject to availability and provider approval.
Users are responsible for proper usage and timely return of rented items.
Damages, losses, or delays may result in additional charges.
Refunds are processed as per our Refund Policy.
Not all orders are eligible for refunds.
Refund timelines depend on payment method and bank processing.
The app uses location data to show nearby stores and enable faster deliveries.
You may disable location access, but some features may not function properly.
You agree not to:
Misuse the app or services
Provide false information
Interfere with app functionality or security
Use the app for illegal or unauthorized purposes
All app content, including logos, text, graphics, and software, is the property of Online Sanik Canteen.
Unauthorized copying or distribution is prohibited.
Online Sanik Canteen acts as a platform connecting users with local vendors.
We are not liable for product quality, vendor delays, or indirect damages.
Our liability, if any, is limited to the value of the order placed.
We reserve the right to suspend or terminate accounts that:
Violate these Terms & Conditions
Engage in fraudulent or abusive behavior
Misuse services or platform features
We may update these Terms & Conditions at any time.
Continued use of the app after updates indicates acceptance of revised terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
For any questions or concerns regarding these Terms & Conditions, please contact:
📧 support@onlinesanikcanteen.com
